Terms & Privacy

Store & payment responsibility

MokhtarBoost is managed by ON MEDIA and associated with Mokhtar Cell, Hrajel Square, Keserwan, Lebanon. Contact: +961 3 158 798 or julienzgheib181@gmail.com. We are responsible for orders, delivery, customer support and refund requests. A payment provider processes transfers; it does not guarantee delivery of our products. No Whish Pay API checkout is currently enabled. Only the payment methods displayed at Add funds can be submitted.

Brand rights & restricted services

We are an independent store. Product identification does not establish official reseller authorization. Provider terms and regional restrictions apply. Streaming listings do not establish official reseller authorization. Existing orders remain available for support. Report rights concerns with the affected page and supporting details through our contact channels.

📋 Terms of Service

These terms cover purchases and store credit on Mokhtar Cell at mokhtarboost.com. Contact Julien Zgheib at +961 3 158 798 before ordering if you need clarification. By creating an account you agree to these terms. Nothing here removes rights that applicable law gives you.

Use an email you control, verify it, and keep your password and verification codes private. Do not use another person’s account or payment method without permission. If you cannot legally enter a purchase agreement, a parent or legal guardian must authorize and supervise your use. Fraud, stolen funds, unlawful purchases and attempts to access other accounts are prohibited. We may suspend abusive accounts and investigate disputed transactions.

Prices are shown in US dollars before confirmation. Select the correct game, region, pack and Player ID; some products also require a Server ID. Check all details before submitting. Availability and completion time depend on the product and supplier. An order confirmation records your request; it does not guarantee that the service has already been delivered. Provider eligibility and regional restrictions apply. Brand names identify products and payment methods and do not imply affiliation or endorsement. This notice does not grant permission to use third-party logos or content.

You must have sufficient available store credit before a paid order can be accepted. Store credit is for purchases here, is not a bank deposit, and earns no interest. Whish, OMT and USDT TRC20 deposits require a receipt or transaction proof and review against funds actually received. Uploading an image alone never credits your wallet. Check the recipient, network and address before sending; use only TRC20 for the displayed USDT address. External transfer fees are your responsibility and must be checked with the payment provider.

For missing, failed, duplicate or incorrect deliveries, contact us promptly with your order number. We will investigate and, where appropriate, retry delivery or return the charged amount to your wallet or original payment method. Successfully delivered digital goods may be irreversible, but statutory consumer rights still apply. If you entered incorrect identifiers, recovery depends on the provider; contact us immediately. Ask us to review any request to return unused purchased credit. Rewards are promotional store credit: 1,000 points can be exchanged for $5 under the displayed programme. Fraudulent rewards may be reversed; changes apply prospectively and will be disclosed.

We take reasonable measures to protect the service but cannot promise uninterrupted availability or absolute security. Report suspected misuse immediately. These terms do not exclude liability that cannot legally be excluded. Material updates will be published here and new registrations record the accepted version.

Refunds, wrong IDs & delays

• Wrong ID: contact us immediately. Before fulfilment we can review a correction or cancellation. Once sent to the supplied ID, recovery is subject to the supplier and is not guaranteed.
• Insufficient customer balance: the order is not accepted and no amount is deducted. Add funds first.
• Supplier balance or stock unavailable: orders are paused when known. An accepted order stays pending while we resolve supplier issues. There is no automatic cancellation or refund for insufficient supplier balance. Contact us to request cancellation and a refund review.
• Delay: estimated processing is up to 15 minutes after verified payment, 24/7. This is an estimate. Contact support with the order number after 15 minutes; cancellation depends on whether the supplier has already processed it.
• Unused purchased credit or return to the original payment method: request a review on WhatsApp. Timing and transfer charges are confirmed before a return; promotional credit is not cash.

Phone installments

Installments require an individual written quotation and approval before any payment. Contact the store for the model, stock and eligibility. No online installment agreement is created by browsing this page.

Before signing, the quotation must specify: phone condition and total price, down payment, number and value of installments, due dates, any fees, required documents or guarantor, late-payment and cancellation terms, and warranty provider, duration and exclusions. These vary by offer; do not transfer a down payment before receiving them.

Customer reviews

A review can be submitted for your own completed order. By submitting it you allow its rating and text to appear publicly after moderation, with no name, email or order number. Do not include personal or payment details. Contact us to request removal.

App & notifications

Installation adds a shortcut or web app depending on your browser. Notifications require your permission and a signed-in account. We store your device push endpoint and encryption keys to deliver order and payment updates. New-service and offer announcements are optional and can be disabled separately. Disable all notifications using the button on this device or your browser settings. Notifications may appear on your lock screen; we do not include delivery passwords or account credentials. Delivery depends on your device settings, browser and connection.

🔒 Privacy Policy

Mokhtar Cell uses your name, email, optional phone number, game identifiers, orders, receipts, payment references, wallet transactions, rewards and policy acceptance record to run your account, fulfil orders, verify payments, prevent abuse and provide support. Passwords are stored as salted hashes, not readable passwords. Verification codes expire and are limited in attempts. Please upload only the payment proof needed and hide unrelated personal information.

Essential secure cookies maintain your session and verification flow. Customer sessions expire after 5 minutes without activity. Password recovery uses a one-time email link valid for 30 minutes and revokes old sessions after a successful reset; local browser storage remembers language preferences. A first-party anonymous browser cookie supports estimated daily visits and recent activity counters; the anonymous counters do not store your name or email. When signed in, we record daily first and last activity, sign-in times and counts linked to your verified account; only the owner can view this activity with your name and email. We use infrastructure and email providers including Sites/Cloudflare and Resend. Necessary order details may be shared with fulfilment providers. These providers may process data outside Lebanon. We do not sell your personal information. Customer accounts can access only their own records; business administration is restricted to the designated owner account, with necessary infrastructure-provider access to operate the service.

We measure service views and purchase steps using a first-party daily anonymous browser identifier, without account IDs, names or payment details. Saved checkout details remain in this browser session for up to 24 hours and are not an order or payment confirmation.

When you use AI order support, your question and the selected product, plan and order status are sent to Groq. We do not include your email, game ID, receipt, wallet balance or delivery credentials in that request. Do not type passwords, verification codes or sensitive payment details. AI answers can be mistaken; the owner handles fulfilment, payment confirmation and unresolved issues. You may contact the owner directly on WhatsApp instead.

We retain account and transaction information as needed to provide the service, resolve disputes, prevent fraud and meet applicable recordkeeping duties. To request access, correction, account deletion or details about retained information, contact +961 3 158 798. We verify account ownership before acting. Some transaction records may need to remain where required by law or a genuine unresolved dispute. A deletion request does not automatically erase a remaining balance or unresolved order; we will discuss how to settle it.